About

About Me

Hey! I’m glad you’ve found my site. A small page to usually write my own notes, but maybe something someone else will find helpful. I am currently the Managing Director at CloudMatters, a Cloud Managed Services Provider based in the UK. We provide Cloud, Security and Support Services for the hospitality, retail and public sectors. Although that takes up 90% of my time, I still find time developing solutions to commonly found problems in my day-to-day. Work Experience I previously worked at 25sevenIT (and then Timico) from 2012 to October 2020. Initially starting as a 1st Line Service Desk Engineer, I progressed quickly through the Service Desk roles, before moving to the Project Delivery Team in 2014. While working in the Projects Team, I lead and assisted on several projects delivering many technologies across several verticals: Office 365 Migrations (Hybrid & Cloud-Only) Cloud Transformation Design and Implementation High-Scale and Resilient RDS & Citrix Farms ADFS Implementation By being part of a growing MSP, I was exposed to several roles in the business, helping to deliver business goals and value, eventually leading to the sale of the company. Upon sale, I assisted in the integration project that lead to a smooth transformation of technologies and processes in to the parent company infrastructure. After leaving Timico, I was a Private Consultant working to deliver business process optimisation through Integration and Automation. I provided consultancy servics for several large MSPs across the UK, working to enhance the performance of their internal systems and services to better support their customers. Developer Experience I spend most of my spare time just hacking together solutions to problems that likely don’t exist. You can find my public repos here. Although most of my time is put into my business CloudMatters, here are a few of my side projects: MSPSidekick - A platform built to help MSPs like mine remove the tedios task of dispatching tickets, and automating a lot of the 1st Line checks. MFAssist - Now sunset, a tool to help MSPs deal with the trials of MFA in a shared environment. It was built to handle Text, Email & Voice MFA tokens, but I never managed to get it off the ground. UserFlow - Now moved private, the idea to automate user lifecycle management inside of an MSP, and automate Billing etc. Key Skills Cloud Solutions Design and Implementation (Azure/AWS) Network Design and Implementation (Cisco, Juniper, HP, Netgear, Ruckus, Meraki) On-Premise to Cloud Transformation Design and Implementation (Lift-and-Shift, Hybrid, Cloud-First) Technical Account Management (vCIO) Project Management (Technical Management and Delivery) Full Stack Development (Javascript, HTML, CSS, Python) Citrix XenApp/XenDesktop Design and Implementation (6, 6.5, 7.x+) Interests Home Automation (Automation isn’t just for businesses!) Product Development (I like fixing problems) Golf (I like to relax, sometimes.)